Frequently Asked Questions

AVAILABILITY STORING YOUR HERKIMER CHEESE PRODUCTS CHEESE FACTORY SHIPPING
AVAILABILITY
Where can I buy Herkimer Cheese?
  • Grocery Stores:  Herkimer Cheese is available at a variety of stores throughout the U.S. Currently, the full product line is most commonly found in the Northern East Coast where it’s made. Because we sell our cheese to grocery stores through distributors, it’s sometimes difficult for us to know exactly which type of Herkimer Cheese is currently stocked in a specific store. If you’re looking for a particular variety of cheese, we recommend that you call a store to check on their cheese inventory.
  • Online:  You can shop online 24/7 at www.originalherkimercheese.com.
  • Our retail store: A variety of our products are available for sale in our retail store location at 2745 State Route 51 in Ilion, NY.
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Why isn’t your cheese available in my area?

We would love for Herkimer Cheese to be available in every city in every state! Unfortunately, the decision about what products are carried in what stores is decided through a partnership between Herkimer Cheese and our grocery retailers. The best way to get our products in your grocery store is to ask your store manager to carry them.

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How can I serve Herkimer Cheese at my restaurant or store?

Thanks for your interest in carrying Herkimer Cheese at your restaurant or store! Please visit our Wholesale page to tell us more about you (where you live, what products you’d like to carry, etc.). We’ll be happy to connect you with a representative from our Sales Department.

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STORING YOUR HERKIMER CHEESE
Does Herkimer Cheese have to be refrigerated?

Yes. All our products are made with real milk and are perishable, therefore they require refrigeration. You can take cheese out of the fridge up to an hour before you plan on using it, but it should be put back in the fridge immediately after you’re done. If you’re in a warm environment, cheese shouldn’t be left out for too long.

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Can I freeze cheddar cheese?

Cheddar cheese does not need to be frozen in order to prolong the life of the cheese. Cheddar cheese is naturally aged, so if you keep it in the original package in the coldest part of your fridge it should stay fresh long past the expiration date. In fact, the cheese will just continue to take on a sharper cheddar flavor the longer it ages. Since our Cheddar cheese stays fresh for so long in the fridge, we don’t recommend freezing your cheese. Cheese that has been frozen often takes on a more crumbly texture and can lose some of its flavor when thawed.

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My cheddar has mold on it – is it still good?

Exposure to air causes cheese to mold. If you see some surface mold on your cheddar cheese, don’t worry. Most molds are harmless - all you have to do is cut it off. The remaining mold-free part of your cheese should be fine to eat, but it’s best to use it up as quickly as possible.

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Can I eat my cheese past the code date?

It depends on the type of cheese. Cheese is a perishable dairy product, so if it isn’t stored properly, it will mold. Cheddar cheese, stored properly in an unopened package, will continue to age and sharpen in your fridge. Once opened however, cheddar should generally keep for a few months. If it’s mold-free, it should be fine to eat.

Our cold-pack cheese, Chutter® blends, cheese spreads and cheese dips don’t age well because they’re high in moisture. If stored properly, they should keep up to their code date, but shouldn’t be eaten after the code date has passed.

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PRODUCTS
What is “Herkimer” Cheese?

The Herkimer Cheese tradition has its roots in the rich soil of New York's Herkimer County, where conditions are ideal for dairy farming. By the 1850s, the area became a major center of cheese production because the milk produced there was so wholesome and plentiful. Soon Herkimer County cheddar was known the world over for its exceptional flavor and quality.

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What is Chutter®?

It’s Cheddar That Spreads Like Butter™! Chutter® is our unique, mild cheddar spread. It is a cold pack cheese food that is buttery, smooth, and lusciously rich. Although it is very unusual to have a food trademarked, due to the unique nature of Chutter®, it is a registered trademark of Original Herkimer County Cheese Co, Inc.

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What is Cold Pack Cheese?

Cold Pack cheese is produced by blending two or more varieties of fresh and aged natural cheese without the aid of heat. The resulting texture is soft and spreadable, and can be used in a variety of uses such as a spread, a recipe ingredient, or for snacking. It is sometimes flavored with spices, fruits, vegetables or meats. Our cold pack cheese is made with NY State Cheddar Cheese and other premium ingredients.

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What is the difference between hand-wrapped Chutter® and the Chutter® packaged in 8oz. cups?

The hand-wrapped 8oz. squares and 2 ½ lb. blocks of Chutter® are our traditional Chutter® cold pack. The new Chutter® varieties in 8oz. cups are an exciting blend of our traditional Chutter® cold pack, cream cheese and other premium ingredients for a distinctive flavor profile. Both products are exceptional as a spread, a recipe ingredient, or for snacking.

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Is it safe for pregnant women to eat Herkimer Cheese?

Yes, Herkimer Cheese is safe for pregnant women to eat. Some pregnant women are concerned that eating cheese will result in infection caused by the microorganism Listeria monocytogenes, which is uncontrolled in raw milk cheeses. The milk used to make our cheese is pasteurized and the pasteurization process destroys this microorganism.

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Do you still make Ida Mae® products?

No, unfortunately, we made the very difficult decision to suspend production of Ida Mae products. We are currently talking to a few different manufacturers regarding the possibility of them producing Ida Mae products in order to refill supplies in the near future.

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CHEESE FACTORY
Can I take a factory tour?

No, unfortunately due to health and safety regulations, we are unable to give public tours inside the processing areas of our factory. However, you can view some of the historical treasures of our 65 year history in our retail store area.

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What does it mean to be SQF certified?

SQF (Safe Quality Food) certification assures buyers and customers that food has been produced, processed and handled according to the highest standards. We are a certified SQF Level 2 facility, which means that in addition to incorporating fundamental food safety controls, we also have a certified HACCP (Hazard Analysis & Critical Control Point) food safety plan that is benchmarked by the Global Food Safety Initiative (GFSI).

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SHIPPING
May I ship to a Post Office Box?

No, we do not ship to P.O. Boxes. We require a physical mailing address since shipments are generally shipped via UPS or FedEx.

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Do you ship your cheese internationally?

No, we do not ship our cheeses internationally.

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How will my order ship?

We ship using UPS (United Parcel Service). In order for our products to arrive to you in optimum condition, we ship so our products are in transit for a maximum of two days. During warmer months and in warmer climates, we ship only one-day. The chart below shows ground delivery transit days from our factory. From mid-May to mid-September, if you are outside of the 1-day ground zone, your shipment must be expedited to UPS Next Day Air. From mid-September to mid-May, if you are outside of the 1- or 2-day ground zone, your shipment must be expedited to UPS 2nd Day Air.

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